Dean Hamilton, WP&C Chief Technology Officer and Partner, provides an introduction to Robotic Process Automation (RPA) and shares key takeaways from his three decades of experience as a founder, technologist, and C-suite level executive in the latest episode of Business Infrastructure Podcast.
Listen to the full episode here:
Dean and Alicia Butler Pierre, the host of Business Infrastructure Podcast, discuss the "golden age of no-programming tech" and the "magic bullet syndrome" that can lead to unmet expectations in technology transformations. Dean provides insight into what RPA is and where it falls on the spectrum of intelligent automation tools. Learn how, when done right, RPA can be useful in streamlining back-office tasks and an effective tool to reduce operational errors that lead to lost profit and unsatisfied customers.