Technology and growth strategy for a staffing firm
A large staffing firm experiencing low fill-rates needed help identifying levers to increase assignment throughput, with a focus on technology functionality enablement. Silos between IT and key BUs resulted in IT deploying tech without key user inputs and proper change management. We helped the client align IT projects with business needs, with short-term expected benefits of: 10% expected increase in assignments, revenue, and gross profit, and an improved candidate experience. Long-term benefits included: competitive differentiation protected by key technology investments, reduced technology risk, and lower cost-to-serve.
Legacy systems prevented the company from integrating new technology and key existing functionality. The company needed a fresh perspective on the functionality and capabilities that would provide them with a future competitive edge, growth, and increased productivity. They also needed help identifying the technology stack, integration approach, implementation phasing, and methodologies to ensure successful front-line user adoption.
1.Identified levers and capabilities to get right across the value chain:
2. Assessed alignment between client’s IT projects and these levers and capabilities:
3. Identified root causes of candidate drop-offs and fixes across tech, process, and the organization to increase assignment throughput:
We helped the client align IT projects with business needs, with the following expected results:
Short Term:
Legacy systems prevented the company from integrating new technology and key existing functionality. The company needed a fresh perspective on the functionality and capabilities that would provide them with a future competitive edge, growth, and increased productivity. They also needed help identifying the technology stack, integration approach, implementation phasing, and methodologies to ensure successful front-line user adoption.
1.Identified levers and capabilities to get right across the value chain:
2. Assessed alignment between client’s IT projects and these levers and capabilities:
3. Identified root causes of candidate drop-offs and fixes across tech, process, and the organization to increase assignment throughput:
We helped the client align IT projects with business needs, with the following expected results:
Short Term: