Human performance is often the largest lever for operational improvement in today’s complex world. We can help you measure and improve yours.
Most leaders know how critical a healthy organizational culture is to the success of their business, yet many view it as something beyond their influence. But leaders of HROs see it differently. High-Reliability Organizations (HROs) approach culture as a deliberate design choice and they share a remarkably similar set of cultural attributes. They are able to consistently and reliably operate in demanding environments while outperforming their competitors.
We help companies measure and understand their culture in relation to HROs, align it
The first step to transforming an organization’s culture is to truly understand the culture as it is today and develop a clear picture of the desired target culture. Unfortunately, most 'culture work' is devoid of metrics, data, and actionable insights. Without a baseline, it is impossible to understand the issues and how to measure progress. In response, WP&C developed yardstyck®, a tool for measuring organizational culture, identifying barriers to Execution Excellence, and comparing company culture to HROs.
Our team brings deep operations and strategic leadership experience that enables us to expertly understand people, strategy, and the challenges of day-to-day execution. We deploy proven methods and techniques for managing change, getting team buy-in, and delivering sustainable performance gains in months, not years.
Measuring your culture is only the beginning. Now comes the hard (but vital) part, transforming it! Wilson Perumal & Company has worked with large global organizations to transform their culture and operational results by leveraging experience, expertise, and methodology to drive material change in how companies function. Our results include:
A large mid-continent refinery recognized the need to focus more consistently on safety across all of their U.S. refineries. WP&C helped the company:
A strong, healthy culture is a powerful multiplier for leadership—but most leaders struggle to define what the right culture for them really is, and even fewer know how to achieve it. A one-size-fits-all approach to change will not work. To create the right transformation approach, you must first understand why your current culture is the way it is. Learn the four essential steps to change your culture—and make it stick!
Learn how we helped a US military organization reduce operating costs by over $85M
“WP&C is helping us transform our business. Their insights are phenomenal!”
“Wilson Perumal & Company's approach treats complexity as the enemy. Declaring war is the most direct route to an efficient, profitable enterprise. We declared war on the complexity in our portfolio, resulting in streamlined customer offerings and a more nimble business.”
“This was a quick and painless way to understand our true product profitability, and it challenges how we think about our business. I am extremely pleased with the results.”
“WP&C’s insights into our portfolio, cost structure and growth drivers have changed the way we think about our business. The brand management playbooks they developed for the business will be critical to how we make decisions going forward.”
“I have been more than pleased with what you have been able to accomplish in this time. Beyond my expectations...Spectacular!”
“Fantastic piece of work! You’ve really shed a lot of light on our business. Inmarsat will benefit enormously from your contribution and we will be using your structured thinking to guide us through the decision-making to come.”
“If you take all six times [past projects] where we looked at this, over the past ten years, and rolled them all up together, and multiplied by ten, it would still not be as good as this work.”
“Army personnel credit the collaboration between Joint Munitions Command, CAAA's higher headquarters, and consulting firm Wilson Perumal & Company for identifying areas to improve the munitions distribution process.”