What’s missing in most technology strategies?
You need a strategic framework for making technology decisions that incorporates all aspects of your information technology lifecycle. Companies often over focus on the technology selection decision alone, and overlook strategies for implementation, operations, adoption, sustainment, and obsolescence.
When employing new technology, it is easy to lose sight of the imperative to gain competitive advantage through careful redesign of differentiated business processes. This cannot be done in a vacuum. It requires an awareness of what technology can offer and the realities in the business.
You need a practical understanding of what is likely to go wrong with a technology transformation and an effective strategy for managing risk. The same issues tend to crop up: for example, digital transformations often suffer from a lack of clear leadership, undisciplined governance, poor change management, and an inability to manage the complexity of technology implementations.
Of course, technology vendors and services providers are more than happy to help you with this for “free,” but why is that? The real cost to companies is a myriad of challenges, including lack of agility and competitiveness, vendor lock-in, and greater cybersecurity risks—not to mention the actual dollars tied to spiraling license costs and being held hostage by vendors.
.png.jpg?quality=high&width=1479&height=920&name=RPA%20Cover%20-%20Copy%20(2).png.jpg)
