Client Examples

 

Increased operating profit by 22% for one of Europe’s largest retailers by improving eCommerce operations and channel alignment

Background

RetailCo, one of Europe’s largest retailers, was the leading player in the brick & mortar market, yet lagged behind in the fast growing online market.  Senior management brought in WP&C to diagnose the issues.  What we found: has: 15% of SKUs were missing from the website, profitability suffered from poor end-of-life or clearance management and channel cannibalization, under/over selling through the online channel led to a poor customer experience, and stretched-out operations affected both the brick & mortar and online businesses.

 

WP&C's Approach »